In the fall of 2010 we were looking for a global partner for our global operating insurance company. The parter of preference would be globally responsible for local management and support. But the partner would face huge opportunities to expand their service delivery. So during the interview they started out explaining how they would grab more and more responsibilities and put them in a central IT system that was unknown to us, not ever mentioning the service delivery agreements. So 3Logics intervened and directed the attention to specifying the service contracts with the partner where we stayed in full control of our business and they would deliver under very strict conditions. A little hesitating they agreed with this approach that resulted in a profitable cooperation for both. Thank you so much 3Logics. Your intervention meant a lot to closing this partnership deal. You fully earn our recommendations. |
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